First things first
- The first time you order shoes from us, we will need some info about you as well as accurate measurements and tracings of your feet. All custom shoes will incur a onetime last and pattern fee of $135 . If you can come visit us in person, great. However, we have successfully produced thousands of custom-made shoes for customers we have never laid eyes on. Only if you have a severe foot-related health condition, like rheumatoid arthritis or diabetes, or an actual deformity of the foot, would I need to measure you myself or else have you get a cast made. If this is your situation, let us know and we’ll work something out.
How to Order your Custom Herseys
- Register for a new account
- Once you register you will be asked a series of questions about how you will be using your shoes and your body type. Be sure to answer these questions as accurately as possible because they will be used to create your shoes.
- Next find the shoe you want. Choose the options you want on the shoes and add it to the shopping cart.
- New Customer’s need to mail there foot trace to US.
- Click finish to continue and submit.
- At this point it is time to check out and choose your payment options.
At any time you can go back to change your foot tracings. Do this by going into your profile in “your account” or by clicking on “view cart.”
Instructions for measuring & tracing your feet
While it’s very important that it be done correctly, measuring your feet is not as difficult as you might think. If you follow these instructions, you can do a good job.
- Place a piece of paper larger than your foot on a firm, flat surface (not a rug). Letter size (8.5 X 11) paper works well for up to size 14 feet.
- Wearing the socks that you intend to wear in your shoes, stand upright on the paper. If you wear orthotics, please be standing on top of them.
- Using a standard size pencil or pen, have someone else trace the outline of each foot, being sure to hold the pencil perpendicular to the paper.
- Starting at Point A (the back of the arch where your heel and arch meet), angle the pencil to follow the contour of the arch, then trace this line to Point B. (See illustration.)
- With a cloth measuring tape, slide the tape under your forefoot at the widest point and measure the full circumference. The tape measure should be comfortably snug on the foot. If you wear orthotics, the tape should run UNDER them.
- Slide the tape to Point A, the back of the arch. Measure the full circumference from this point around the top of your foot where the top eyelet on your shoes would be. Again, if you wear orthotics, please include them in the measurement.
Click the images below for a sample tracing
If you have any questions, doubts or concerns, please call me and we’ll go through the steps together.